Offer help desk, referral tracking and customer support systems.

Offers an outsourced, Web-based customer service system that learns from the customer's questions.

Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.

Web-based multi-functional help desk software.

Service desk software for support personnel and customers (both internal and external). Includes SLA management, automated notification, management reporting, and support for consolidating multiple help-desks.

A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.

Completely Web-based help desk, ticketing service, and request management software.

Background, and information about help desk software.

Web-based help desk software with Microsoft Access and MS SQL integration.

A group-based e-mail management project built on PHP5/MySQL with a commercial open source license.